Privacy Policy

Welcome to sigmasend.com ("we", "our", "us"). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://sigmasend.com, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the "Site").

Please read this privacy policy carefully. By using the Site, you consent to the data practices described in this policy.

YouTube API Services: Our service uses YouTube API Services to enhance functionality. Your use of our service is also subject to the Google Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when registering on the Site, expressing an interest in obtaining information about us or our products and services, when participating in activities on the Site, or otherwise contacting us. The personal information we collect can include the following:

• Personal Data: Name, email address, postal address, phone number, and other similar contact data.
• Credentials: Passwords, password hints, and similar security information used for authentication and account access.
• Social Media Data: Information from connected social media accounts (e.g., TikTok, Instagram, Facebook, YouTube).
• Usage Data: Information about how you use our website, products, and services.
• Device Information: IP address, browser type, operating system, device identifiers, and other technical information.

2. How We Use Your Information

We use the information we collect or receive:

• To Facilitate Account Creation and Logon: Creating and managing your account, ensuring you have access to our services.
• To Post Testimonials: Displaying your feedback and testimonials on our Site.
• To Manage User Accounts: Providing user account management services.
• To Send Administrative Information: Sending you important information about changes to our policies or terms.
• To Protect Our Services: Monitoring and preventing fraudulent activities and enhancing security.
• To Enforce Our Terms, Conditions, and Policies: Ensuring compliance with our legal agreements.
• To Respond to Legal Requests: Complying with legal obligations and safeguarding our rights.
• To Deliver Services to the User: Providing the core functionality of sigmasend.com, such as uploading and sharing videos across social media platforms.
• To Provide Analytics and Reporting: Understanding how users interact with our Site to improve our services.
• To Improve Our Services: Continuously enhancing our website, products, and services based on user feedback and behavior.
• To Send Marketing and Promotional Communications: Informing you about new features, offers, and updates. (You can opt out at any time.)
• To Comply with Legal Obligations: Adhering to applicable laws and regulations.

3. Sharing Your Information

We may share your information as described in this Privacy Policy:

• Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf, such as data analysis, payment processing, email delivery, hosting services, customer service, and marketing efforts.
• Business Transfers: If we undergo a merger, acquisition, or asset sale, your personal data may be transferred as part of that transaction.
• Legal Obligations: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Consent: We may share your information for any other purpose with your consent.

4. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this policy will require us keeping your personal information for longer than 2 years past the termination of your account.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right to Access: You have the right to request copies of your personal data.
• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.